At SupplyLand, we recognize that there are endless options for businesses with which to spend your hard earned money.Â
We commit to:
- Serving our customers needs and wishes in all that we do. After all, our customers are the entire reason we exist!
- Putting it all "in the box"! Â This means creating a memorable customer experience symbolized by that striking glow shown in our logo by delivering exceptional service, quality, value, effort, attention to detail and unique incentives.Â
- Responding to customer phone messages and emails within 1 business day (or sooner).Â
- Injecting elements of fun and creativity into our promotions, marketing and advertising with the purpose of making our customers laugh and smile as much as possible.
- Stocking and shipping products from our own warehouses.
- Being proactive in addressing the details so our busy customers don't have to!
- Righting our wrongs as quickly, efficiently and as gracefully as possible when they happen. Â We are all human and we know things will happen. Â In these times, our customers can be assured we will do everything in our power (and within the law) to fix our mistakes!Â
- Carefully selecting products which offer the best possible combination of quality, performance and value.
- Thoughtfully expanding our product offering based on requests and feedback directly from our customers.
- Sourcing our products from manufacturers producing within the United States of America to the greatest extent possible.
- Avoiding excessive email marketing, spam and advertising with our customers. If we send you something, it will have purpose, value and benefit. Â
There you have it, plain and simple! Hopefully this gives you a sense of what you can expect in doing business with SupplyLand. We appreciate your business and support.
-The Founding Fathers of SupplyLand